OPENAI · 2026-10-30 15:38 UTC

Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot

Credit Saison ran a ChatGPT Enterprise pilot with 315 employees (10% of Japan workforce) from late June to early August 2025. The pilot achieved 954% ROI and 14 hours saved per employee monthly, exceeding targets of 500% ROI and 7.5 hours. 75% of managers and 70% of non-managerial employees reported they could not do without ChatGPT Enterprise; the company approved companywide rollout in September 2025.

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