TWT · 2026-11-12 11:15 UTC

Customer support is now smarter with AI-powered help

Trust Wallet's new AI support answers questions about pending transactions, missing tokens, and swap status, and can be opened by swiping right from the home tab. With user approval, the AI can check wallet addresses, token balances, recent transactions, and swap or buy/sell statuses to give wallet-specific guidance. Conversations can be escalated to the human Trust Support team, with consent, and the AI output is stated to be fallible and not financial advice.

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