CROWDFUNDINSIDER · 2026-11-09 13:14 UTC

Nubank Temporarily Suspends Crypto Deposits and Withdrawals in Brazil Over External Provider Issue

Nubank temporarily halted crypto deposits and withdrawals for customers in Brazil on November 6, 2026, citing a technical problem with an external service provider it did not name. The company says customer assets and data are protected, other crypto features still work, and no restoration timeline was given; about 120 million customers in Brazil may be affected. Mercado Pago reported similar crypto transfer disruptions tied to a risk monitoring and anti-money laundering provider, and the article notes it is unclear whether both firms used the same vendor.

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